Privacy Policy

01

Introduction

Sustainable Energy Engineering Solutions (Pty) Ltd ("SEES", "we", "our", or "us") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, and safeguard your personal information.

By using our website or submitting a contact form, you agree to the practices described in this policy.

02

Information We Collect

We collect only the personal information you choose to provide when submitting an enquiry or contact form:

• Full name — so we can address you appropriately
• Email address — to respond to your enquiry
• Phone number — if provided, for follow-up communication
• Message content — the details of your enquiry or request

We do not use cookies, tracking pixels, or analytics tools on this website. No information is collected automatically through your use of the site.

03

How We Use Your Information

We use the personal information you provide solely for the following purposes:

• To respond to your enquiry or request for information
• To provide quotations or discuss service requirements
• To communicate with you regarding a project or ongoing engagement
• To comply with any legal obligations that may apply to us

We will not use your information for unsolicited marketing or add you to any mailing list without your explicit consent.

04

Sharing Your Information

SEES does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Trusted third parties who assist us in operating our business (e.g. email hosting), bound by confidentiality obligations
• Legal requirements: Where required by law, court order, or regulatory authority
• Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction

05

Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected — typically the duration of our correspondence and any resulting engagement.

If you request deletion of your information at any time, we will action this within a reasonable period, unless we are required to retain it by law.

06

Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Know what personal information we hold about you
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

07

Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. No method of electronic transmission is 100% secure, and we encourage you to contact us immediately if you believe your information has been compromised.

08

Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

09

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us: